Algae Free Guarantee - PoolCo Peace of Mind

 The Basics

– Algae should not grow if you properly care for your pool.

– Algae will not grow if you use BioGuard products and follow

   one of our proven pool care systems.

– Algae can’t grow because you’ll get free product to kill it does! 

 

   

PoolCo Guarantees it!



Poolco Guarantees It!

PoolCo guarantees that if you, our valued customers,
follow one of our easy chemical programs,
your pool will remain FREE FROM ALGAE.







1. Follow a BioGuard Pool Program



If you follow our program and your pool develops algae, PoolCo will troubleshoot the chemical problem and...

GIVE YOU THE ALGAE  KILLING CHEMICALS FOR FREE that we feel are needed to clear your pool. 

2. Run the pump and filter

at least 10 to 12 hours a day.





Algae clearing chemicals included in our program are shock and algaecide products of our choice that we feel will eliminate your algae.  



3. Have your water tested every 4-6 weeks





Any other chemicals needed to balance the water (which should already be balanced according to our plans) or to help eliminate any non-algae problems such as mineral or pollen problems, etc. will be the sole responsibility of you, the consumer.                

 

 



4. Maintain BioGuard
Optimizer Plus at 30 to 50 ppm.



For the GUARANTEE to work, your pool must test in the proper sanitizer range and the pool must be balanced. Otherwise, we know that problems will develop.

If the pool tests properly and you have algae after following one of our algae-free plans, we will step up and give you the chemicals to kill the algae.

But guess what? If you follow our rules, we don't think you'll have to worry about it.

Visit PoolCo today and find out how to qualify for our

Algae Free Guarantee.   



Ask for a copy of how to qualify for  PoolCo's Algae Free Guarantee 



To be fair PoolCo cannot, obviously, be responsible for:

1. Algae present upon opening the pool or any algae problems present before starting one of our programs or algae due to the discontinuation of one of our programs.

2. Inadequate filtration - we recommend that you run your filter a minimum of 12 hrs per day.

3. Dirty filters - backwash and clean your filter as needed to maintain proper flow.

4. Improper maintenance - empty baskets regularly to maintain proper flow, vacuum and brush pool walls as needed.

5. Improper water balance - the key base to all plans is a balanced pool so that other chemicals work effectively and for swimming comfort and equipment care. This includes pool water displacement from rain during periods of heavy and continued days of rainfall and water displacement frequent topping off of pool water from your garden hose during periods of drought.  Generally speaking, bring your pool water in for testing and rebalance if more than 12 inches of new rain or fill water has been added to the pool in less than a week.

Something Must Be Wrong With These Test Strips...Or Is It Chlorine Demand?

Chlorine Demand

Definition of Chlorine Demand

High chlorine demand is the inability to keep adequate chlorine in pool water, even though the water is balanced and properly maintained. Various contaminants increase oxidation levels, consuming chlorine faster than it can be replaced by automatic feeders or normal shocking. Symptoms include slimy or slick pool walls and cloudy water (although water can be clear and still have a high chlorine demand). A sudden drop in cyanuric acid can be an indicator that there is a chlorine demand problem, as the CYA reading is often masked by the demand. If this occurs, do not add stabilizer.

Another form of chlorine demand is a high level of combined chlorine that cannot be broken by successive shock applications. Often this is caused by the presence of ammonia in the water. This can come from fertilizers, pesticides, and even fill water.

High chlorine demand can be frustrating to solve. It may be caused by a number of factors and is especially common during spring start-up. For outdoor pools subject to many environmental factors, it may not be possible or feasible to isolate the exact cause. However, this is less important than beginning immediate elimination.

NOTE:  A zero chlorine reading does not necessarily indicate that there is no chlorine in the pool. The chlorine level may be so high that it is bleaching the color out of the reagent.

Common causes of Chlorine Demand

Chlorine resistant algae, fungus or bacteria: An infestation can exhaust normal chlorine levels and require a specially formulated algicide to solve the problem. Often, the growth is not visible on the pool surface itself. Pink slime and water mold are notorious for growing first inside lines, skimmers, and behind light niches before becoming visible. Growth in these areas can continue to deplete chlorine levels steadily until removed.

Nitrogen contamination:  Lawn fertilizers and other nitrogen products in pool water produce a high level of chloramines, which require larger amounts of chlorine for oxidation.

Source water: Lake water is usually contaminated with algae, metals, and other debris, and should not be used to fill pools. Well water may have some of the same problems. Even local municipal water supplies can create high chlorine demand, especially if the contain chloramines. Every time fill water is added to the pool, chloramine and nitrogen levels rise, requiring more chlorine. Shocking after fill water addition helps prevent excessive chloramine levels in this situation, as does avoiding the addition of large amounts of fill water at a time.

Rain and Pollution: Contaminants from factories, highways, airports, and other sources may be deposited in pool water, especially during rainfalls. Clouds sometimes transport pollution over long distances. Rain and wind also carry algae spores, leaves and other debris which raise chlorine demand. During the winter, stagnant water in uncovered pools exposed to air, rain, and snow often develop chlorine demand problems. Older pool covers will develop pin holes as the fabric weave stretchs from the weight of heavy water and/or the force of strong wind. These small holes allow fine particles and the contaminated water on top of the cover to pass through to the

winterized pool water under the cover.

High bather loads: A large crowd using the pool over a few days can introduce a lot of undesirable compounds, (such as perspiration, cosmetics and suntan oils), into the water. Requiring all swimmers to shower before swimming can help prevent this. Shock after any heavy bather load.

Eliminating Chlorine Demand

The best way by far to handle chlorine demand is to perform a chlorine demand test. This test is contained in a separate lab available to BioGuard Dealers. This test can give the exact amount of chlorine needed to break the demand. In some cases, this may be quite high. It may be a more feasible option to perform a partial drain and refill with fresh water to reduce the demand. Performing this test can prevent a great deal of frustration by allowing you to make an educated product application.

Prevention of Chlorine Demand

To prevent chlorine demand, maintain proper chlorine residuals consistently, shock regularly, and avoid contaminating the pool with chemicals or foreign objects.

 Keep in mind…

S Some contaminants are oxidized quickly and some are oxidized very slowly

• It depends on the nature of the contaminant

S It may be impossible to determine the exact cause of chlorine demand, however it is not usually relevant to treatment