What to Do If Your Spa Is NOT Heating - Hot Tub Tips

What to do if your spa isn’t heating:

Make sure that your gfci breaker hasn’t tripped. If it has then reset it.

Check the water level in the spa, make sure that the water is high enough to go into the skimmer

Check your filters, are they dirty?

If your spa is having a low flow error (flashing lights on the control top), power down the spa and remove the filters, reset power. If the spa starts to heat again then the problem is with the filters. Just a hint: 90% of the time if a spa has an issue with heating….it’s the dirty filters.

If your spa has a weir gate, then make sure that its not stuck and slides down to let the water pass through. If you own an old Hot Spring Spa then you may have experienced this before.

If the spa does not start to heat after you have tried these things then you should give us a call at Poolco to schedule service. Our phone number is 618-529-3200.

High Limit Error on Hot Tub Control Pad - Hot Tub Tips

Q: What do I do if my hot tub has a “High Limit Error” message or Flashing Red light on the Control Panel?

A: Immediately turn off the power to the hot tub at the breaker box (GFCI).

Remove filters and inspect them. This would be a good time to go ahead and clean your filters.
 
Remember to clean with BioGuard Filter Cleaner and Degreaser once a month as well.
 
Make sure that the power has been off for at least 1 minute in order for the Hi Limit Sensor to reset.

With the filters out…go ahead and reset the power to the hot tub.

Take notice of whether or not your tubs 24 hour circulation pump is running, if your hot tub has an ozonator then you would see bubbles coming from the bottom or side of the footwell.

If you have done these steps and the hot tub is still giving an “Error” message or a Flashing Red Light…then you should give PoolCo a call at 618-529-3200 and schedule a time for service.

{PLEASE REMEMBER TO TEST YOUR GFCI ONCE A MONTH}